It’s all about connection.
When it comes to working with people the heart comes before the head. When dealing with your clients or the advisors in your Business Center, you can’t move people to action unless you first move them with emotion – the heart comes before the head. How important is connection?
For you to be effective it means everything. Whether you are running an individual practice, working in a support role or leading a unit or entire organization, you need to connect with people. The great advisors, staff, and managers recognize this truth and act on it almost instinctively. Regardless of function, you are all leaders, and good leaders work at connecting with others all of the time, whether they are communicating to an entire organization or working with a single individual. The stronger relationship you form, the greater connection you forge and the more likely those you are working with will want to follow you and your recommendations. You develop credibility with others when you connect with them and show that you genuinely care and want to help them. And as a result, they usually respond and will accept your recommendations and want to help you.
Go the extra mile, make one more call, set one more appointment, prepare one more plan or proposal, recruit one more advisor or broker, send out one more thank you note, overcome one more challenge, connect with one more person. People expect us to help them get to where they want to go. But good leaders do that and more. Do that and more today. It will serve you well.
